How can I contact Ridima for support?

You can reach our support team by filling the form above or using the live chat feature. We’re available 24/7 to assist you.

What should I do if I have an issue with a transaction?

If you encounter any issues with a transaction, please contact our support team immediately with your transaction details, and we’ll work to resolve it as quickly as possible.

How long does it take for support to respond?

Our support team typically responds within 10 minutes, but in some cases, it may take a couple of hours. Rest assured, we are dedicated to resolving your concerns promptly.

What should I do if I’m having trouble accessing my account?

If you're having trouble logging into your account, please try resetting your password via the “Forgot Password” link. If the issue persists, contact our support team for further assistance.

Why haven’t i received my payment?

Network issues can occasionally cause delays in payment processing. If you haven't received your payment yet, please allow some extra time for the transaction to go through. If the delay continues, please contact our support team with your transaction details (such as transaction ID and payment method). We’ll investigate and resolve the issue as quickly as possible.